Privacy policy
Privacy Policy
At Hush Store (https://www.hushstore.com.au/), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with us. By using our website, you agree to the terms outlined in this policy.
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment details when you place an order or create an account with us.
Non-Personal Information: This includes data such as your IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent on the site) collected through cookies and similar technologies.
Communication Data: Information you provide when you contact us via email, phone, or through our website’s contact forms.
We collect information in the following ways:
Directly from You: When you place an order, sign up for our newsletter, or contact us.
Automatically: Through cookies, web beacons, and other tracking technologies when you visit our website.
From Third Parties: Such as payment processors, delivery services, or marketing partners, where applicable.
We use your information to:
Process and fulfil your orders, including payment processing and shipping.
Communicate with you about your orders, account, or inquiries.
Improve our website, products, and services based on your feedback and browsing patterns.
Send you marketing emails, promotions, or newsletters (you can opt-out at any time).
Comply with legal obligations or protect our rights and property.
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Trusted third parties who assist us in operating our website, processing payments, delivering orders, or conducting marketing (e.g., Shopify, Australia Post, or email service providers).
Legal Authorities: When required by law, such as in response to a court order or to prevent fraud or illegal activity.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
We use cookies and similar technologies to enhance your experience on our website, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. This includes using secure encryption (e.g., SSL) for payment transactions and storing data on secure servers. However, no online system is 100% secure, and we cannot guarantee absolute security.
Under the Australian Privacy Principles, you have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us.
To exercise these rights, please contact us at [insert contact email, e.g., support@hushstore.com.au].
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, order details may be kept for tax and warranty purposes.
If you are located outside Australia, please note that your information may be processed and stored on servers in Australia or other countries where our service providers operate. We ensure that any international transfers comply with applicable privacy laws.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: info@hushstore.com.au
Phone: 0426 899 729
Address: Level 1, 711 George Street, Sydney